IBM

LivePerson IBM Plugin
Value Highlights: 
  • Deliver rich, personalized engagement experiences based on greater visitor intelligence
  • Increase conversions by over 20%
  • Increase AOVs by over 35% through cross-sells and upsells
  • Increase customer satisfaction and loyalty
  • Consistent brand experience across website
Application Overview: 
As global leaders in real-time engagement and omni-channel commerce, LivePerson and IBM have integrated their platforms, offering a best-of-breed solution that offers exceptional buying experiences, complete with intelligent, real-time engagement.
Application Description: 
  • Enhanced monitoring of visitor behavior
  • Detailed customer, product, and cart data is passed to agents
  • Visitors can be automatically engaged based on specific, real-time behavior
  • Simplified, turn-key deployment
  •  “Out of the box” use cases, including: Bounce Prevention, Cart Abandonment, and more
Thank you for your interest in IBM.